Privacy Policy

Who We Are

Bloom & Grain is a furniture refinishing and custom refinishing business serving Chattanooga, Tennessee and surrounding communities. Our website is bloomngrain.com.

Information We Collect

When you contact us, reserve a piece, request custom work, subscribe to updates, or otherwise submit information through our website, we may collect information such as your name, email address, phone number, ZIP code, project details, uploaded photos, and other information you choose to provide.

We also use analytics tools that may collect technical information such as your IP address, browser type, device information, pages visited, and general website activity.

How We Use Your Information

We may use the information you provide to respond to inquiries, process reservations, coordinate pickup or delivery, provide custom project estimates, communicate about your project or purchase, send email updates you have requested, and improve our website and services.

Email Updates

If you subscribe to Bloom & Grain updates, your email address may be processed through Mailchimp. You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Analytics and Cookies

Bloom & Grain uses Google Analytics and related Google services to understand how visitors use the website. These services may use cookies or similar technologies to collect information about website activity.

Cookies may also be used for basic website functionality and to remember certain preferences.

Third-Party Services

We may use third-party services to operate portions of our business and website, including Google Analytics, Google Search Console, Mailchimp, and payment services such as Venmo, Zelle, or Cash App. Information submitted to those services is subject to their respective privacy policies and terms.

Sharing of Information

Bloom & Grain does not sell your personal information. Information may be shared with service providers only as reasonably necessary to operate the website, communicate with customers, process transactions, or provide requested services.

How Long We Keep Information

We may retain inquiry, reservation, project, transaction, and customer communication records for as long as reasonably necessary for business, administrative, legal, or recordkeeping purposes.

Your Choices

You may contact Bloom & Grain to request that we update or delete personal information you have provided, subject to any information we may need to retain for legal, financial, or administrative purposes.

You may unsubscribe from marketing emails at any time.

Contact

For questions about this Privacy Policy or your personal information, contact:

Bloom & Grain 
hello@bloomngrain.com

Curated pieces for your home...

AVAILABLE
PIECES

Tailored to your space...

CUSTOM
WORK

Keep it pristine for years...

CARE
GUIDE

Some helpful information...

QUESTIONS
ANSWERED

Q